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Matthew Youn

Meet the CEO of Tavalon Tea Australia.

Matt Youn from Tavalon Tea (image supplied)
Matt Youn from Tavalon Tea (image supplied)

It’s that time of year (AKA the silly season) when there’s so much to do, you yearn to simply sit down and have a moment to yourself. So you’d be hard-pressed to find anyone that wouldn’t enjoy a cup of tea in peace and quiet right now. As one of life’s greatest pleasures, you want to make sure it’s a quality cup of tea. Enter Tavalon Tea; a company that embodies pleasure, wellness and opulence all through employing centuries-old tea traditions from hand-crafted tea and only the finest of ingredients. So naturally, in the midst of our holiday tea-lemma, we spoke to Tavalon Tea Australia’s CEO, Matthew Youn, to get to know him and all about the much-loved international brand.

How long have you been a Gold Coast local?
I initially moved to the Gold Coast in 2008 even though I had to relocate overseas a few times for education commitments.

Tell us a bit about yourself.
I was born in South Korea, raised in California for a few years and then moved to Australia when I was 16 years old. I am a businessperson currently running several businesses from finance to e-commerce.

Crimson Punch, Tavalon Tea (image supplied)
Crimson Punch, Tavalon Tea (image supplied)

For those who don’t know Tavalon Tea, tell us about it!
Tavalon is unique to any other tea brand. All of Tavalon’s Teas are procured and blended by our world-class tea sommelier who collects the finest ingredients from selected tea farms around the world. Australia is a tough market when it comes to luxury goods. Our focus has been to build relationships with people in the industry and offer superior customer service. We coupled this with the highest quality products at a reasonable price. This approach was contrary to the traditional one of aggressively targeting the mass market in search of immediate ROI.

Why did you launch Tavalon Tea in Australia?
As an entrepreneur, I always like to do something better when I come across opportunities. I launched Tavalon, the luxury tea brand that originated from New York, into the Australian market with the vision of introducing consumers to a modern tea drinking culture and the best quality tea products available from all over the world. The humble cup of tea is not only a catalyst to relaxation; its daily consumption also has a plethora of benefits for your health, not to mention the traditions of tea and the many ways it brings people together socially – its magic is hard to describe merely with words.

Tavalon Tea (image supplied)
Tavalon Tea (image supplied)

What makes Tavalon Tea superior to tea’s you can purchase through a supermarket?
We source directly from small farmers around the world. The blends are then hand-crafted by our world-renowned tea sommelier who runs each new blend through 200 focus groups, and only those scoring at least an 8 out of 10 are released into the market. This level of attention to detail takes a lot of effort, but it is also what has made Tavalon a global favourite when it comes to premium tea.

What is Tavalon’s most popular tea?
‘Serenity’ – a relaxing caffeine-free herbal blend consisting of Chamomile, Peppermint, Lemongrass, Rooibos and Vanilla. ‘Serenity’ ticks all the boxes when it comes to the health of your mind and body. Chamomile, Peppermint and Lemongrass all contain a relaxing and healing nature, making Serenity the perfect choice after a long day in the office.

What is your personal favourite product from the range and why?
My favourite product is the Rolls Royce x Tavalon Gift Set (unfortunately it’s not available to the public). However the Wooden Display Box (it has two options – T24 and T48) is a close second. I like gifting and it’s the perfect gift featuring 12 of our best tea flavours presented in a gorgeous wooden chest. It comes pre-gift wrapped and even doubles up as an elegant display box.

Tavalon Tea (image supplied)
Tavalon Tea (image supplied)

What can we expect from Tavalon Tea in the next 12 months?
Business growth has had its periods of ups and downs due to economic conditions and the global pandemic but Tavalon is not revenue focused at this stage. It has been investing heavily in building relationships and creating awareness across the industry, especially with those who appreciate premium offerings. Restaurateurs, celebrity chefs, and hotel managers with an eye for quality products have been endorsing the brand. The company believes that successful venues always go for the best that the market has to offer because they trust in constant value addition to stay ahead of the competition. And Tavalon is one of those brands.

How do you define success for the business?
Tavalon is known for its quality products and exceptional customer service. It’s currently the highest-rated tea company by Trustpilot with a review score 4.9 out of 5 stars.
Despite Tavalon having a strict process of qualifying our wholesale partners to maintain its brand status and standard of offerings, the number of wholesale partners is increasing each month as well as online sales.

Where can we purchase and/or consume Tavalon Tea?
You can purchase directly from our website. And we also partner with a number of fine establishments to serve Tavalon, you can experience Tavalon Tea at HOTA’s Palette, Sheraton Grand Mirage, Etsu, Social Eating House, Orzo, Labart, Double Barrel, Alkemist GC, Daark Espresso, Raijin Palm Beach, Kitchen at Keys and many across the country.

Tavalon Tea (image supplied)
Tavalon Tea (image supplied)

What are your Gold Coast favourites…
Café: Double Barrel Benowa (great atmosphere and quality food offerings)
Coffee spot: Dark Fluid (serving Wilde from Seven Miles Coffee Roasters)
Restaurant: Etsu (food is so tasty and great quality, especially with the new chef), Rick Shores (great customer service, best view and quality food)
Bar or pub for a drink: The Exhibitionist Bar (amazing view and unique offerings)

How do you choose to spend your weekends?
Most times, we have social events to attend or catch up with friends over food and drinks (we love to check out nice restaurants, cafes, and bars). Sometimes I have to work (responsible for running multiple businesses). If not, we get away for the weekend.

Karley & Ryan McAlpin

Karley & Ryan of Zero 9 (image supplied)
Karley & Ryan of Zero 9 (image supplied)

Ever walk into a venue and really just ogle the space? Yep, us too. And is it just us or does it seem new venues across the Gold Coast have really stepped up their fit-out game recently? A few venues spring to mind when it comes to ones that deserve a feature on the ‘gram; of which include the new Surfers Pavilion, and the reinvigoration of The Star Gold Coast’s Atrium Bar. Both of which were projects of Brisbane & Gold Coast company, Zero 9 Constructions. We were fortunate enough to get to know the founders of Zero 9, Karley & Ryan McAlpin, to talk all things Commercial & Residential construction and boy do they have some big projects in the pipeline! Watch this space!

How long have you been Gold Coast locals?
Karley: All my life, I was born and bred on the GC. (Except for a few overseas adventures!)
Ryan: All my life. Born and bred in Tweed (I’ll claim that as the Gold Coast) haha

Tell us about how Zero 9 Constructions came about?
Ryan: The burning desire to do what I was doing, but better! Shopfitting had this almost ‘unspoken rule’ that you did big hours, nights, never saw your family, and quality was never valued as the space would get re-fit in 3-7 years… Why? Why can’t quality of finish, and quality of life exist in this sector? This is where we focus our values as a company, on quality, detail and professionalism. We’re not about getting a job done purely to get the job done, our values lie in providing our clients with an experience that is seamless, detailed and exceeds their expectations. That is our passion and where the business started and continues to grow.

Atruim Bar by Zero 9 Constructions (image supplied)
Atruim Bar by Zero 9 Constructions (image supplied)

Can you tell us the meaning behind “Zero 9”?
Ryan: People often assume it is the year we started the company, but there is a bit more of a love story behind it. 2009 was the year Karley and I met, in Canada, on a snow mountain. Even though we both lived on the Gold Coast, it took us both being in Canada, at the right time for us to find each other. When toying with the idea of starting the business, the name just felt so right, a year that was sentimental to us. And with that, this is where the name Zero 9 came about.

What do you love the most about being in the construction industry on the Gold Coast?
Ryan: Being part of such a dynamic, ever-evolving part of the Gold Coast. Having the ability to create new opportunities and be a part of the community growth is really special to us. Not to mention the people we work with and places we work, we’re currently working on the old Pizza Hut site at Kirra and you couldn’t find a more beautiful part of the world (not to mention how sentimental it is with all the birthday parties I had there). It truly is special to be involved in the future of the Gold Coast and shaping it for the generations to come.

Surfers Pavilion by Zero 9 Constructions (image supplied)
Surfers Pavilion by Zero 9 Constructions (image supplied)

What are your areas of expertise?
Ryan: Our brand started in the Commercial Construction industry with the development of restaurants, cafes, bars, clubs, gyms, office spaces; practically we bring any space to life. Finding recent demand for our level of quality and detail in the Residential industry, the Zero 9 team has expanded into architectural home builds, renovations and extensions. Our team work collectively through the design and construction of these spaces to add value to our clients lives.

Whilst it may be hard to pick, have you got a particular favourite project of Zero 9 Constructions?
Ryan: Tough one… If I had to narrow it down to two, I would say Surfers Pavilion and Burleigh Brewing HQ. Both absolute monster projects with unique challenges and great clients!

What can we expect from Zero 9 Constructions in the next 12 months?
Ryan: Massive things!! Epic rooftop spaces, iconic GC venues, and some of the most beautiful homes the GC and Northern NSW has ever seen.

Burleigh Brewing Co.(image supplied)
Burleigh Brewing (image supplied)

What are your Gold Coast favourites…
Café: Here Coffee at Zero 9’s Burleigh HQ (obviously), but also VERY hard to go past Tarte in Burleigh.
Coffee spot: Here Coffee at Zero 9’s Burleigh HQ (obviously)
Restaurant: Lucky Bao in Mermaid. Absolute pocket-rocket of a place that is our absolute go to!
Bar or pub for a drink: As we have four young kids, our drinking is usually done at home with a Burleigh Brewing Big Head, or a pack of Hard Fizz. If we are lucky enough to have a night off, it’s hard to beat Burleigh Pavilion for the location and atmosphere.

How do you choose to spend your weekends? 
Ryan: As mentioned above, four young ones keep us VERY occupied. (Thank goodness for the backyard pool, incredible Gold Coast weather, as well as family and friends close by!). During the glimmers of silence, you will normally find us in front of a laptop or Netflix. Basically just sitting in silence…

Where: 1/14 Rothcote Court, Burleigh Heads
Phone: 0481 279 984

STORY SPONSORED BY ZERO 9 CONSTRUCTIONS

Dayan Hartill-Law

Dayan Hartill-Law - Execuative Chef of Palette Restaurant (image supplied)
Dayan Hartill-Law - Execuative Chef of Palette Restaurant (image supplied)

The HOTA Gallery opening caused quite the stir on the Gold Coast, and when we found out that the Executive Chef of the high-anticipated Palette restaurant was Dayan Hartill-Law, they had every reason to get excited. Dayan has a long resume with vast industry experience including The Star, The Press Club, Dinner by Heston, Vanitas and Quay, meaning he will bring an international pedigree of learning from some of the best chefs across the world – lucky us! Read on to find out a bit more about Palette and the man himself.

How long have you been a Gold Coast local?
My family and I relocated to the Gold Coast 5 years ago now.

Tell us a bit about your career to date.
Coming up on 20 years as a chef, I have been on a perpetual pursuit to work with the best chefs and thinkers around the globe. More recently running prolific spaces like The Press Club in Melbourne and Vanitas at Palazzo Versace. There have been many formative years in my culinary education, working for great chefs like Peter Gilmore at Quay, Heston Blumenthal at Dinner by Heston and many others.

What career achievement are you most proud of?
I think there have been many not to sound obnoxious. I think my very first solo hat was great to attain, it sits on my kitchen wall at home as a reminder of the hard work. But I also love hearing from chefs that I have had under me in the past succeeding in their own right or repeat guests coming in time after time to enjoy what my team and I do.

Palette interior at HOTA Gallery (image supplied)
Palette interior at HOTA Gallery (image supplied)

Where do you draw your inspiration from?
Inspiration honestly comes from everywhere, whether walking through my neighbourhood and seeing what natives are fruiting or flowering, which I love to pick with my son. There’s also obvious inspiration that comes from my cookbook library. But the most inspirational thing for me now is being permanently surrounded by art; the way that certain pieces will spark an inspirational thought or a movement, it is a really great privilege to be surrounded by it every day.

What is your favourite dish to cook at home?
I really enjoy labouring over a ramen, spending the entire day working on it is wonderful, and to take from Ivan Orkin there are no rules with ramen so it can be anything, having done a Peking duck ramen, Hainanese chicken ramen, the warmth it brings to the soul is everything.

What excites you the most about Palette being part of the HOTA precinct?
The continuation of the precinct being all about arts is such an amazing thing to be a part of and to know that culinary art is held in such high regard, to be able to have Palette stand symbiotically alongside performing arts, and visual arts is amazing and to integrate the three together is really quite an amazing thing to be apart of. With plans to integrate the three with inclusive experiences in the coming months, it is really wonderful to be able to work with talented artists and creatives to think outside of the box to create wonderful cultural experiences for the Gold Coast and its visitors.

Which dish on the menu would you recommend is a must-try when visiting Palette, and why?
There are so many great features on the menu at the moment, the Fraser Island Spanner crab, watermelon radish, pandanus, blue quandong and lemon myrtle is my favourite from a chefs perspective. There are 45 movements on the plate which is pretty ridiculous when you have to do 100. The Voronoi, Little Cocoa chocolate, flavours of banoffee is also a really fun dish from its aesthetic, it was actually the very first dish I conceptualised when I learnt that I was successful in getting the position with HOTA. We have multiple fun things throughout the whole menu though, from Vegan fish sauce to Davidson Plum sorbet, Hervey Bay scallops, or the dry-aged Burrawong Gaian ducks that everyone is raving about.

Voronoi Dish from Palette Restaurant (image supplied)
Voronoi Dish from Palette Restaurant (image supplied)

What are your Gold Coast favourites…
Café: Being on the northside, it’s been so great to have Bear Boy open in Helensvale. We also love to go to Daark in Chirn Park.
Coffee spot: If I am running about in the shopping centres, Foster Black always hits the spot, but also Shakermaker and Blackboard are excellent.
Restaurant: Having two small ones, dining out is not as frequent as it once was, but I love to go and see Tim and Shannon at the North Room. Adam and Tim at Yamagen are doing some great things, but the most frequent restaurant for us because my son won’t eat any other beef than wagyu (must be nice) we are always at Wagyu-ya on Chevron.
Bar or pub for a drink: I am not really a big drinker but that being said, I have been a big fan of Tom Angel for many years, so looking forward to trying his entire menu on a Sunday afternoon at The Exhibitionist Bar. Plus the guys at Rosellas are doing some great things, as are the team at Nightjar and the Scottish Prince are also really pushing the envelope.

How do you choose to spend your weekends?
Spending time with the family is the most important thing being in this industry, you lose a lot of nights at home, which is never fun. But, on those weekend days I try to jam in as much in as possible.

Dayan in the Kitchen at Palette (image supplied)
Dayan in the Kitchen at Palette (image supplied)

Archie Cox

Archie Cox of Carafe Wines at Double Barrel Kitchen & Bar (image supplied)
Archie Cox of Carafe Wines at Double Barrel Kitchen & Bar (image supplied)

Is it just us, or does drinking your wine from a carafe just add that little bit of pizzazz? Some associate a carafe with dinner parties, but what if we told you that it benefits a lot more than just complimenting your ‘exquisite taste’ and being a talking point over dinner? Think sustainable wine consumption like you’ve never imagined. Enter Carafe Wines, based on the Gold Coast. We got to know the mastermind behind the business, Archie Cox, and found a bit more about how Carafe Wine’s is wine without waste.

How long have you been a Gold Coast local?
I grew up on the GC and spent my days around Southport. I attended Keebra Park High and am a member of the Southport Surf Club, so you could say the GC is my true stomping ground! My favourite places around our glorious Coast are certainly within the fabulous food/wine/events scene and blending this with our sea life is absolutely intoxicating.

Tell us a bit about you.
I grew up on the Gold Coast and I’m one of four boys to hardworking, professional parents. Many locals would have been taught by at least one of these consciously and thoughtful teachers and or principals! My parents broke the mould by taking us kids around Australia to truly allow us to see the genuine culture of our long-standing country, spending time in central Australia learning our indigenous ways.

Land of The Sun - Carafe Wines at Double Barrel Kitchen & Bar (image supplied)
Land of The Sun - Carafe Wines at Double Barrel Kitchen & Bar (image supplied)

During my youth, I began my love of the ocean at Southport Surf Club – rowing boats, until the burning boat life called me to complete my marine mechanics apprenticeship. I was offered an opportunity for the prized boat mechanic of the Australian ‘Formula One boat series’. I traveled the world, securing winning performances for my team, tweaking each boat, including for one of the female drivers – Kay Marshall (iconic at this time). After a few years, I returned to see a niche business opportunity in the elite’s private business security. My ‘large format’ status is not hidden, and it had become a benefit on the Formula One circuit as the drivers required security support, and I seamlessly bounced into another new role. This then lead me to take an imperative role in the daily runnings of ‘The Playroom – Tallebudgera.’ I was managing there when I was presented with the opportunity to take over this local music establishment. I was the frontman of ‘The Playroom’ and wanted to turn it into the most iconic Gold Coast music venue for all the famous bands worldwide to showcase their talents. The tunes that bounced from the wall and carpet weekly included The Living End, INXS, Run DMC, the Ramones, Powderfinger, Mighty Mighty Bostones, and the local likes of Pete Murray. But one icon I truly enjoyed was Henry Rollins, even heading to gym sessions with the boss man himself. Sadly, in 1999 the land where ‘the playroom’ stood was taken into submission.

After reflection and redirection, I turned my hand to another passion in the wine trade, from grape farming to marketing and sales. I travelled the Australian coastline making marks in every town, learning the fine talent of a wine connoisseur. My experience and love developed further over the last 15 years as I helped many well-known brands to create food and wine menus with my, some may say, prestigious palette. My most recent role was almost a decade of popping corks for the beloved Moet Hennessy. I am eternally proud of this time with the LVMH team, and I’ve been lucky enough to experience a dream life for many. I have seen the world sipping bubbles, tasting luscious liquors, and reading my own place card in the most delectable dining rooms. My most pinch-worthy moments were: being seated in Madam Cliquot’s quarters upon her prized possessions and clearing dust from the bottles in the cellar of Krug as well as initiating an insurmountable success at music festivals and high-profile events. Some of my happiest days are meeting the story-worthy people in my customers from our coastal locals to others around the glorious globe.

Carafe Wine brands on tap at Double Barrel Kitchen & Bar (image supplied)
Carafe Wine brands on tap at Double Barrel Kitchen & Bar (image supplied)

Explain to us what Carafe Wine is.
I took a more conscientious turn to ensure what I’d experienced in Australia within wine needed to be passed on. Through my learnings in the luxury wine trade, I hoped to offer a better way to consume. A sustainable wine without waste is served from tap to carafe to table. Carafe Wines maintain their centuries-old stylish European origin by replacing bottles. The global impact of wine bottles for venues and restaurants is hugely impactful, being 460kg of glass wastage per plate and a high cost to venue owners, councils and our environment. I wanted to change this for our future.

What are the benefits of ‘on tap’ wine?
Wine on tap offers a fresher and higher quality wine as it has not been bottled, meaning limited exposure to oxygen. The grapes juice is prime. Many believe that it is “terrible” or “cheap” because it comes on a tap, but it is the opposite. Every European winemaker and drinker agrees. Wine actually maintains its freshness due to less time to oxide, thus providing the consumer with the ultimate drop every time. Carafe Wines is the new chic-conscious way to drink wine for a better future.

Why is reducing our carbon footprint so important?
Reducing our carbon footprint is key to a sustainable life, and currently, the overuse of glass and its inability to properly be recycled is concerning. Here in Australia, we need to consume wine like the Europeans do. We can do this by using a carafe to serve delectable wines direct from barrels or taps and removing the unnecessary wastage (glass) in the process.

Carafe Wine tasting at Double Barrel Kitchen & Bar (image supplied)
Carafe Wine tasting at Double Barrel Kitchen & Bar (image supplied)

What is in store for Carafe Wines over the next 5 years?
Over the next five years, I plan to work with restaurants and bars to find a better alternative to their alcohol consumption lists. Ensuring we all work together to provide a premium to our wine lovers without hurting our environment. The future is bright, and I look forward to truly making a difference while sharing that carafes are chic and the way of tomorrow as ‘what was old is now new again and considerate to us all’.

Where can people enjoy Carafe Wines?
Carafe Wines is on tap at – QT Bazaar, Miami Marketta; Double Barrel Kitchen & Bar Benowa, Omeros Bros Fish Bar, Edgewater and Cafe Le Monde Noosa. Check out the Carafe Wine website for all venues.

What are your Gold Coast favourites…
Café: My favourite coffee spot is Double Barrel Kitchen Mermaid Beach
Coffee spot: My favourite coffee is from home in Miami but second on the list would definitely be Cruize Espresso Chirn Park
Restaurant: I can’t go past the Spanner Crab Dumplings at Mamasan Broadbeach but not to outdo the Lemons Butter Snapper at Omeros Bros Marina Mirage.
Bar or pub for a drink: If I’m going to grungy music grassroots then it’s definitely – Last Night On Earth in Southport
How do you choose to spend your weekends? My weekend (if the weather is right) are spent on the water in my boat. Either fishing or crabbing. I am a hunter/gatherer and enjoy finding the freshest possible produce and creating beautiful food for family and friends to combine with our premium wines, quality champagne, or thirst-quenching beer.

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